Refund policy

Returns & Warranty

We will ensure that our obligations under the Commerce Commission NZ Fair Trading Act 2013 are met. If a product develops a fault within its warranty period, we will arrange to have it repaired or replaced. The product will not be refunded.

Please note that we will not, as a standard matter of course, offer a refund if you have changed your mind. If you have chosen incorrectly we will exchange for the correct product. Please ensure that you select your products carefully and that they are compatible with your requirements before buying.

In certain circumstances, returns will be accepted as long they are in brand new condition and a store voucher will be issued for the purchase price amount.

1-year warranty on all goods under normal usage and used for the purpose they are designed for. The cost of returning the faulty item to us is to be paid by the customer. 

We are not liable or responsible for any cost or charges by automotive repairers associated with our products and or accessories purchased from our company.

We have no liability for any damage caused to the vehicle and or the products or accessories due to incorrect installation or misuse of the product.

Warranty will be void if the product has been modified in any way.

This warranty policy is in accordance with the Commerce Commission NZ Fair Trading Act 2013.